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Communication and Interpersonal Skills in Social Work
Sixth Edition
- Juliet Koprowska - University of York, UK
May 2024 | 288 pages | Learning Matters
Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties.
Chapter 1: Communication skills: don't they just come naturally?
Chapter 2: What do we know about effective communication?
Chapter 3: The human face of social work: understanding emotion and non-verbal communication
Chapter 4: Getting started
Chapter 5: Making progress and managing endings
Chapter 6: Communicating with families
Chapter 7: Communicating with children
Chapter 8: Working with people with additional communication needs: communicative minorities
Chapter 9: Working with groups
Chapter 10: Working with involuntary clients
Chapter 11: Safety and risk: working with hostility and deception
Chapter 12: The demands and rewards of interpersonal work
The book has some really useful sections on reflection which are clear and accessible and this is something that students can struggle to write clearly so it will be beneficial to have a resource to support them with. Will be integrated into teaching sessions and also recommended reading in general for anyone who wishes to pursue a career in social work.
Health, NPTC group Newtown campus
June 25, 2024
Clear and user-friendly, packed with foundation-building information.
School of Social Sciences and Humanities, University of Suffolk
August 7, 2024